Refund Policy

Original receipt is required for all refunds. Payment method of refund will match original method of payment (including card numbers).

Physical & Digital Course Materials

  • Textbooks may be returned for full refund within ten (10) working days from first day of classes
    • Once an Access Code is redeemed, it is no longer eligible for a refund
  • Textbooks purchased after the first day of classes may still be returned within ten (10) working days until the “70% refund of tuition fees” drop date for each semester
  • No refunds on textbooks after the university course-drop date
  • Textbooks for courses up to three (3) weeks are non-refundable
  • Spring/Summer textbooks may be returned within seven (7) working days of class start date
  • Non-Refundable items: Course Packs, Shrink Wrapped Items (if the Shrink-Wrapped is removed 

Merchandise

  • All other items may be returned within ten (10) working days of original purchase
  • Non-Refundable items: Lab Coats/Glasses, Calculators once opened

Online Items

  • Items purchased on our website are subject to the same policies as in store purchases